Returns & Refunds

Returns & Refunds

We want you happy with what turns up. If it is not right, tell us.

• 14 days from the day it arrives.
• Unopened, in its original packaging.
• Email superiorbaitntackle@gmail.com first with your order number — we will send the return address.
• You pay return shipping unless we got it wrong, in which case we cover it.
• Refunds go back to your card within 3 business days of the item reaching us.

We cannot take back: opened soft plastics or bait out of the packet, line already spooled onto a reel, special orders, or anything that has been fished with.

Wrong or damaged? Email within 14 days with a photo and your order number. We will replace it or refund you, your choice, and you will not pay to return our mistake.

Rods, reels and electronics carry the manufacturer's warranty, usually longer than our 14 days. Tell us anyway and we will help you sort it.